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Our answers to your questions

As well as a free trial subscription, there are three types of paid subscription that offer many more options.
Compare our packages

There are three ways to manage your subscription: Automatically, or through a trusted person, or automatically but with confirmation by a trusted person.
Compare the management modes

This depends on the type of subscription:

  • Fast Message: 500 characters
  • Simple Message: 3,000 characters (one page of text)
  • Message+: 3,000 characters too
  • Memories: 6,000 characters
  1. You specify the person or people to whom your messages and documents are to be sent.
  2. You set the intervals at which you want to receive the follow-up emails that tell us you're well.
  3. You define the maximum number of follow-up that we are to send you before dispatching the messages you have prepared to the addressees of your choice.
  1. You specify the person or people to whom your messages and documents are to be sent.
  2. You designate a person who will notify us when the time has come to dispatch the messages to their addressees (the trusted person never has access to the content of messages that are not addressed to him or her).
  1. You specify the person or people to whom your messages and documents are to be sent.
  2. You set the intervals at which you want to receive the follow-up emails that tell us you're well.
  3. You define the maximum number of follow-up messages that we are to send you.
  4. If you stop responding to these, we contact your trusted person. If he or she agrees, we dispatch the messages and documents to the addressees you have selected.

All your data, both text and files, is encrypted before being stored on our servers. We comply with the European Union's General Data Protection Regulations or GDPR, and we meet the strictest standards for data security.

If a subscription expires, they are kept for one month to enable you to renew your subscription.
If you pass away, your messages will be deleted as soon as they have been read by the addressee, and your files will be deleted as soon as the addressees have downloaded them.
If ever you want the account to be deleted, you can use the contact form to notify us. In that case, all data relating to you will be deleted once your identity has been verified.

When you take out a subscription, you can choose between various periods (1, 2 or 3 years). The fee per year is lower for the longer subscriptions.
The free package Fast Message is valid for lifetime.

Yes, you can do so throughout the period of your subscription.
You can change your management mode at any time by going to your client area (the dashboard).

It is worth giving this some thought, because in “Trusted Person” mode or “Automatic + Trusted Person” mode it is this person who will be responsible for having your messages dispatched if something happens to you.

Yes, you can change your trusted person at any time.

Absolutely. You can send a unique message to each of your addressees, as well as the files of your choice (if your subscription allows).

In “Automatic” and “Automatic + Trusted Person” modes you can choose the number of reminders that we send you before we move to the next phase of the process.

Certainly, and you will even keep your free subscription until its expiry date.

Absolutely not. Nobody except you and the addressee of the message has any access to this information, not even the YourLastMails team, because the data is encrypted as soon as you entrust it to us.
The confidentiality of your data is a priority for us.

  • In “Trusted Person” mode, the person is automatically notified of their role.
  • In “Automatic + Trusted Person” mode, either the trusted person is notified at a time you choose or the trusted person is notified when it's time for him or her to carry out the role. The decision is yours.

You can attach all the most common file types:

  • Microsoft office : doc, docx, xls, xlsx, pps, ppt, pptx
  • Open document : odp, ods, odt
  • Archive : zip, rar
  • Document text : pdf, txt
  • Audio : mp3, ogg
  • Video: avi, mpeg
  • Image: jpg, png
  • And more...

For all other file types, if you simply compress them into a .zip folder they will be accepted.

Depending on the subscription you have chosen, the files can be up to 20 MB or 50 MB.Compare our packages